At Evas Educations, we are dedicated to maintaining fairness and upholding standards in our course for personal colour consultants. Our course is recognized by the ILMR, the sister company of City & Guilds; which aims to develop and enhance skills and knowledge related to coaching, mentoring, and enterprise. The knowledge covered by our program is designed to be transferable and applicable in a variety of professional situations.

Participants have the right to appeal decisions regarding certification of completion if they believe there has been an error or unfair treatment. Appeals must be submitted in writing within 24 to 48 hours of receiving the decision. The appeal should clearly state the grounds for contesting the decision and include any supporting documentation or evidence.

Upon receiving an appeal, an impartial review panel appointed by Evas Educations will be convened to handle the appeal. The panel will consist of individuals who were not involved in the initial decision-making process to ensure objectivity. The panel will review the appeal within 7 working days of its submission.

The appeal panel will conduct a thorough and unbiased review of the appeal, considering all relevant information provided by the participant and any other pertinent parties. They will assess whether the decision regarding certification of completion was made in accordance with Evas Educations' policies and procedures. The panel may request additional information or clarification from both the participant and the trainer involved in the original decision.

Following their review, the appeal panel will communicate their decision to the participant within 3-5 days after completing the review process. The decision of the appeal panel is final and binding within the framework of Evas Educations' certification policies.

All information related to the appeal, including documentation submitted and discussions held during the review process, will be treated with strict confidentiality. Only individuals directly involved in the appeal process will have access to this information, ensuring privacy and professionalism throughout.

Evas Educations encourages participants to pursue subject matter certification via the Association of Image Consultant International (AICI) to become fully certified image consultants. Participants are reminded that our certification of completion through ILMR provides a robust foundation in coaching, mentoring, and enterprise skills, enhancing professional capabilities across various contexts. It is important to note that participants completing our program are not entitled to claim themselves as AICI Certified without obtaining certification through AICI.

At Evas Educations, we are committed to fostering a fair and supportive learning environment. Our appeal policy aims to uphold integrity in our certification of completion processes while ensuring participants have recourse in the event of a perceived discrepancy. Should you have any questions or require further information about our appeal policy, please contact our administrative office for assistance.